Little Light
Support and contact
Need help, have a question, or want to ask about your data? We're a small team and a real person reads every message.
Email us at customers-support@littlesaltandlight.com
Getting help
To help us help you quickly, please include:
- whether it's about the game or the web app;
- your device and system version (for example "Samsung Galaxy Tab A, Android 14");
- what happened and which chapter or page you were on;
- a screenshot, if it helps. Please don't include photos of your child.
Children: please ask a grown-up to write to us for you.
Privacy questions
Write to the same address, customers-support@littlesaltandlight.com, with "Privacy" in the subject line. You can read our game privacy policy, our web app privacy notice and our summary for parents.
Account and data deletion
Little Light has no accounts for players, and the game sends no personal information to us, so there is no player account to delete. Here's how to remove each kind of data:
| Data | How to delete it |
|---|---|
| Game progress, characters and Faith Journal (on your device) | Uninstall the game, or go to Settings › Apps › Little Light › Storage › Clear storage. [If the grown-ups area has a Reset progress option, mention it here] |
| Web app preferences and offline copies (in your browser) | Clear this site's data in your browser settings, or uninstall the web app from your home screen. |
| Newsletter subscription | Click "unsubscribe" at the bottom of any email. To have your email address fully deleted, email us. |
| Emails you sent to support | Email us and ask for them to be deleted. |
| Studio team account (team members only) | Ask the Studio owner or email us to remove your account. |
| Purchase history | Held by Google Play or the Apple App Store. Use their account and privacy settings. |
To request deletion, email customers-support@littlesaltandlight.com with the subject "Delete my data", and tell us which data you mean and the email address you used. Parents and guardians can make requests for their child. We may ask a simple question to confirm the request is really from you. We confirm when it's done, normally within 30 days, or sooner where the law requires.
Frequently asked questions
What ages is Little Light for?
The game is designed for children [ages 5–8, to confirm]. Younger children enjoy it with a grown-up, and older siblings often play along. The web app is for the whole family.
Which devices does the game work on?
Android phones and tablets through Google Play. [Minimum Android version, e.g. Android 7.0 or newer, to confirm] An iPhone and iPad version may come later.
Does the game need the internet?
No. Once it's installed, the game plays offline. That's also why nothing about your child is sent anywhere.
Are there ads or in-app purchases?
No. You pay once, and the whole game is yours. No ads, no in-app purchases, no subscriptions.
How do I reset progress or start again?
[If the grown-ups area has a Reset progress option, mention it here] You can also clear the game's storage in your device settings, or uninstall and reinstall it. This can't be undone, because progress is only stored on your device.
I changed phones. Can I move my child's progress?
Progress is kept only on the device, so we can't move it for you. Your device's own backup and transfer tools may copy it. You can always re-download the game on a new device with the same store account, at no extra cost.
How do I get a refund?
Refunds are handled by the store you bought from. For Google Play, see Google Play's refund help page. If you're stuck, email us and we'll help.
Which Bible translation do you use?
The game uses the World English Bible (WEB), a modern English translation in the public domain. Stories are retold simply for children, and the verse cards show the WEB text.
Can I use Little Light in Sunday school or a classroom?
Yes, please do! You can play the game with your class on devices you own and share our web app's verse images for church and classroom use. See our terms of use for details.
Does Little Light collect my child's data?
No. The game collects no personal information. There are no accounts, no tracking and no analytics. Read the parents' summary for the details.
How do I join or leave the newsletter?
Sign up on littlesaltandlight.com (adults only) and confirm from the email we send you. To leave, click "unsubscribe" at the bottom of any newsletter.